Moving home can be a very stressful time, however we are here to help make the moving process easy.
This guide will take you through the steps that will happen before, during and after your home move.
It all starts with a quote. Request a quote by:
- Filling out a form
- Requesting a home visit
- Sending us a video survey, or
- Calling us
We will send you our quote within 24 hours.
It will include any of the optional extras you may have requested.
We would be happy to make modifications to your quote as needed.
We will email you a quote which can review and discuss with us.
Your quote may mention optional extras, such as:
- Packing service
- Late Key Waiver
- Dismantling and reassembly
You have the option to pack your possessions yourself or engage our professional packers to do a full pack or fragiles only pack.
We provide complimentary packing materials if you decide to self-pack.
5. Move Day
On move day the Team Leader will introduce himself and the rest of the moving team.
He will conduct a risk assessment and the team will install temporary protection for carpets, stairs, banisters and other areas.
6. During Your Move
All of your possessions will be carefully loaded onto our removal vehicles by a team of professional movers.
Your items will be fully insured while in transit to your new home.
Once all of your items have been placed into the rooms and locations that you specify our Team Leader will walk around with you to make sure that you are completely happy.
8. After Your Move
After you’ve unpacked the boxes we would be delighted to collect the packing materials you used.
This is part of our commitment to Reusing and Recycling.
Here are the steps with some more details and links.
Your home move will start with requesting a quote from us. In order to produce this quote will will need to know about your move.
We will email you our removal quote within 24 hours* and include any of the option extras that you’ve asked for.
Once you’ve had the opportunity to review our quote we would be happy to discuss the options and make modifications as needed.
Some of the optional extras that you can add are:
* May take a little longer if your quote request is received over the weekend.
When you have decided to make a booking with us we would request that you confirm the options you would like to go ahead with.
We will then send you a Booking Confirmation document which we will ask you to sign. This is an easy process and can be completed using your smartphone or other suitable device.
When preparing and packing your possessions for your move, you have a few options.
Professional Packing – Schedule
For medium and large moves packing is done on the day or days before your move day. It may even be possible to pre-load some of your possessions in order to make move day easier.
When we arrive at your home, the team leader will introduce himself and the team. He’s there to ensure that everything runs smoothly, so please don’t hesitate to ask questions.
During Your Move
The crew will ensure all goods are carefully loaded onto our bespoke removal vehicles.
All of your possessions will be placed into the rooms and locations that you specify. Our Team Leader will walk around with you to ensure that you are completely happy.
After Your Move
After we’ve moved all of your possessions and you are settling into your new home we would love to hear from you about your experience.